Contact RIZQORA
Every order means a lot to us. If you have any questions about your order, shipping, or products, our dedicated support team is always happy to assist.
Email Support
Send us an email for general inquiries, order questions or support.
rizqora.store@gmail.comSupport Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Send us a Message
Fill out the details below and our team will get back to you promptly.
Frequently Asked Questions (FAQ)
Quick answers to common questions about orders, delivery, tracking & refunds.
1. How long does shipping take? ▾
2. How can I track my order live? ▾
3. What payment methods do you accept? ▾
We accept 100% secure online payments through bank-grade encrypted gateways, including:
- 📱 UPI (Google Pay, PhonePe, Paytm, Cred, BHIM)
- 💳 Debit & Credit Cards (Visa, MasterCard, RuPay)
- 🏦 Net Banking (All major Indian banks)
- 💰 Popular Wallets
4. What is your return & refund policy? ▾
5. What if I receive a damaged or wrong product? ▾
6. Can I cancel my order? ▾
7. Are my payments and card details secure? ▾
Shipping & Delivery Policy
Information regarding dispatch times, delivery partners, and shipping coverage.
1. Shipping Coverage
Rizqora currently delivers to all serviceable pin codes across India through Delhivery, Blue Dart, Shadowfax, and India Post.
2. Processing & Dispatch Timeline
All orders are quality-checked, securely packed, and dispatched within 1–2 business days from our primary distribution hubs.
3. Estimated Delivery Timelines
4. Shipping Charges
We offer FREE Shipping on all orders over ₹999. A nominal delivery fee applies to lower-value orders and is clearly displayed at checkout before payment.
5. Real-Time Shipment Tracking
Once dispatched, you will receive an AWB tracking code via SMS and email. You can also view live status directly via our .
Return & Refund Policy
Hassle-Free Returns
If you receive a defective, damaged, or incorrect item, Rizqora ensures a quick resolution with an instant free replacement or 100% refund.
1. Return Eligibility Criteria
- Item is damaged, broken, or malfunctioning upon arrival.
- Wrong item, size, or variant was delivered.
- Missing accessory or part in the package.
To ensure fast claim processing:
- Notify us within 36 hours of delivery.
- Item must be unused with original packaging, tags, and accessories intact.
- An unboxing video is mandatory for claims involving damaged or missing contents.
2. Refund Timelines
Refunds are credited directly to the original payment source (UPI account or Card) via our payment gateway.
How to Initiate a Claim
Send an email to rizqora.store@gmail.com with:
- Order Number (e.g. #1024)
- Customer Name & Phone
- Photos / Unboxing Video showing defect
Privacy Policy
At Rizqora, we value your privacy. We collect personal details (name, delivery address, contact number, and email) solely to process your orders, arrange delivery, and provide customer support.
Information We Protect
- Delivery Details: Used strictly to dispatch packages through courier partners.
- Payment Security: Handled through RBI-authorized payment gateways. We never see or store your full card details or banking passwords.
- Zero Data Selling: We never sell, rent, or lease your personal information to third parties.
Privacy Grievance Contact
For privacy queries or data removal requests, contact: rizqora.store@gmail.com
Terms & Conditions
By browsing, accessing, or placing an order on Rizqora (https://rizqora.in), you acknowledge and agree to the terms, shipping policies, and refund guidelines outlined on this website.
All prices are quoted in Indian Rupees (INR) inclusive of applicable taxes. Rizqora reserves the right to correct typographical pricing errors, cancel orders affected by stock unavailability, and update guidelines as needed.
